TERMS OF SERVICE

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our products or services for any illegal or unauthorized purpose or to violate any applicable laws or regulations.

2. Product Information

We make every effort to display accurate product descriptions, images, and pricing.

However, we do not guarantee that product descriptions, images, colors, specifications, or other content are free from errors, omissions, or inaccuracies.

Product images are for illustrative purposes only and may vary slightly from the actual product.

3. Pricing and Availability

All prices are listed in USD and are subject to change without prior notice.

We reserve the right to modify or discontinue any product at any time without notice.

We are not liable for price changes, stock unavailability, or product discontinuation.

4. Order Acceptance and Processing

An order is considered accepted only after successful payment authorization and order processing confirmation.

We reserve the right to cancel or refuse any order suspected of fraud, unauthorized activity, or violation of these Terms.

5. Shipping and Delivery

Shipping times and delivery estimates are provided for reference only and are not guaranteed.

Delays caused by carriers, customs procedures, weather conditions, or other circumstances beyond our control do not constitute grounds for automatic refunds or order cancellations.

6. Returns and Refunds

All returns, exchanges, and refunds are governed by our Refund & Return Policy.

Customers are responsible for reviewing the Refund & Return Policy before placing an order.

7. Billing and Chargebacks

All billing matters, payment authorization, and chargeback procedures are governed by our Billing & Chargeback Policy.

Customers agree to contact our support team and attempt resolution before initiating any payment disputes.

8. Limitation of Liability

To the maximum extent permitted by law, GEM COLORADOS LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, and design elements, is the property of GEM COLORADOS LLC and may not be used without prior written permission.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the jurisdiction in which GEM COLORADOS LLC is registered.

11. Contact Information

For questions regarding these Terms of Service, please contact us:

Email: support@empireclubcs.com
Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)
Response Time: Within 24–48 business hours